I didn’t receive my order confirmation. Can you please send it again?
If you do not receive e-mail confirmation from us about your order, please check your Spam or Junk folder. For Gmail users, please check your Promotions folder. If you still can not locate it, please email us at firstname.lastname@example.org
How do I check my order status? When will my order arrive?
Your original order confirmation email has a link to your order status page. If you are not able to find your confirmation page,
click here and email us your order number and zip code to find out the status of your order.
If you live in the US:
For international orders:
- your order will ship via USPS First Class Mail and generally arrive in 3-10 days.
- With Priority Mail it takes 1-4 days to arrive.
- First Class can take 3-5 weeks depending upon the process through customs.
- Priority services can be within days to a couple of weeks
- Depending upon the country
How can I change or cancel my order?
My business is tax-exempt. How do I have this applied to my order?
Before this can apply to your order, we need to have the tax-exempt information in your account. Please contact us with your state's tax-exempt certificate, via email email@example.com
Can I order if I live in outside the USA?
Yes, we do ship internationally. In addition to the shipping costs, there may be a custom and duty fee when the package is delivered.
How do I leave a review for an item I purchased?
On the product page, scroll down to the Reviews section to read product reviews or click "Write A Review" to leave one!